Brilliant!
29th May 2014 – Genesys at G-Force New Orleans introduced Genesys Guru, a new portfolio of cloud-based expert services that help customers realize the full power of their investments in the Genesys Customer Experience Platform, with initial offerings focused on Workforce Optimization (WFO). Genesys Guru offers customers expert services to identify, analyze and optimize business processes and workforce issues that may jeopardize their customer experience, impact their ability to meet regulatory requirements, or delay their time to value with their technology investments.
http://www.callcentreclinic.com/news/technology/genesys-introduces-new-cloud-based-expert-services-to-further-enhance-customer-experience-investment-49692.htm
http://www.contactcentrenews.co.uk/
Well done to my daughter in her attempts to raise sponsorship for her World Challenge to Tanzania in 2015. Go Pea! #proud
As 2013 draws to a close a quick summary of my favourite blog posts from 2013 – where does the time go!
Genesys SIP Call Flows – The easy way!
Converting IRD Strategies to Visio (UPDATED)
http://www.virgin.com/richard-branson/bitcoins-in-space
Virgin Galactic is one of the universe’s most exciting, futuristic companies. Bitcoin, the virtual currency, has really captured the imagination recently as one of the world’s most innovative businesses looking to the future. So we think it is about time Virgin Galactic customers can choose to pay with bitcoins.
PS: I have decided not to sell a single one until 22/09/2016 …
Imagine this at the Ladbrokes World Darts Championship on Sky TV!
See more at: www.brynthedog.com