Genesys Test Utility (GTU)

Finally got round to adding a GUI to my Genesys Test Utility (GTU).

GTU is a simple Microsoft Windows application which allows telephony commands to be executed either on a single extension or ACD login or concurrently on a group of extensions or ACD logins.

Test Advisors are configured in the “agents.xml” configuration file. The format of this file is exactly the same as for Empirix VAS (Virtual Agent Simulator).

Also took the opportunity to add some new features such as:

  • View attached data (CAD)
  • Query DN state
  • Configurable Test profiles

Image

Here are some more screenshots:

Image

Image

Image

Share

Leave a Reply