We have had quite a big of fun and games trying to get Nuance Recognizer 9 working with both GVP 7.6 and GVP 8.1. We finally have the answer!
The following configuration works fine:
- Nuance RealSpeak 4.5.0 patch 1
- Nuance Recognizer 9.0.007.00
- Nuance Speech Server (NSS) 5.0.5
The problem was that versions of NSS greater than 5.0.5 do not work with GVP7.6 without a hot fix (MR4). Given the problems installing GVP 7.6 in the first place it seemed easier to downgrade from NSS 5.0.7 to 5.0.5.
It has been quite some time since my last post. Things are really busy on the project as we prepare for Release 1 rollout. I am currently in the middle of performance testing and getting to grips with Empirix Call Master and Hammer.
Will put up some short posts covering stuff over the last few months.
Decided it was about time to get into the world of Apple. Just taken delivery of an Apple Mac Pro and waiting for my iPad to be delivered.
Shouldn’t be too long before I have a touch enabled CCPulse equivalent up and running on it ….
Returned back home from the client site last night and found a very exciting letter in the post. Looks as though I have won the lotto!

Have returned the letter requesting details of my bank account, sort code, date of birth and sample signature. Will let you know how I get on!

…. some of my real life Genesys project experience