This week I needed to implement some custom alarm conditions in preparation for Operational Acceptance Testing (OAT). Finding non standard Log Event Message IDs turned out to be more difficult than you may think. After trawling through various component reference guides, I stumbled upon the .lms file within the install folder of each Genesys application. This is a plain text file which defines specific alarm / log messages used by the component. Standard / common messages are contained in the common.lms file within the same folder.
You learn something new every day!